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Canyon West Dental PRIVACY POLICY

Last Updated: 10/23/2025

Non-Public Information We Collect

If you use our website, we collect the following types of information:

Canyon West Dental collects personal information when you interact with our services, including when you sign up for SMS/text message communications. This information may include your name, contact details, payment information, and any information you voluntarily provide.

How We Use Your Information
We use your information to:
● Schedule and confirm appointments
● Send reminders and updates about your care
● Improve our services and comply with legal requirements
Mobile Data Usage
By providing your mobile number, you consent to receive recurring appointment-related messages and updates from Canyon West Dental. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
No Sharing of Mobile Information
We respect your privacy.
● Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
● All text message opt-in data and consent will not be shared with third parties.
● You have the right to access, correct, or delete your personal information at any time.

We are committed to handling your data securely and transparently.

For assistance, contact us at office@canyonwestdental.com or call (707) 980-5265.

Cookies. Cookies are a text file put on a user’s computer, if accepted by the computer, which provide to us such information as whether you are a new or returning visitor and which web pages you visit.
Transparent gifs. Transparent gifs are an invisible image which gathers such information as where you came from to visit a particular web page or which of multiple links to the same page you used to access that page.
Log files. Log files are text files on the server which gather such information as your internet protocol address, internet service provider and type of browser. We use this information to determine such things as the number of visitors and day and time of visit to our website.

If you choose to submit your contact information to indicate an interest in a consultation, we receive from you your name, address, telephone number and e-mail address.

We do not disclose information gained by use of cookies, transparent gifs or log files to affiliated or nonaffiliated third parties. This information is used internally to better design and manage our website.

Information Security

We maintain physical, electronic and procedural security measures that comply with applicable legal and regulatory standards to safeguard your non-public personal information. Access to such information is restricted to those employees who are trained in the proper handling of client information and have a legitimate business need to access that information.

If you entered your contact information into our website to express an interest in being contacted, we use your information so that a Representative of ours may contact you to communicate about this opportunity.

Our Commitment

This privacy policy applies to our current and former customers and has been in effect since January 1, 2018. Because privacy is important, we pledge to work with you to protect and safeguard the security of your personal customer information.

SMS/MMS Messaging Services:

At Canyon West Dental, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information in connection with our SMS/MMS messaging services, in compliance with 10DLC regulations.

Information We Collect:
We collect personal information, such as your name and phone number, when you opt in to receive SMS/MMS communications. We may also collect device and location data for regulatory compliance.
How We Obtain Consent:
By opting in to our messaging services—whether through online forms, text message keywords, or other methods—you provide explicit consent to receive SMS/MMS messages. We do not send messages without prior opt-in.
How We Use Information:
The information we collect is used solely to send notifications, alerts, marketing communications, and to comply with 10DLC regulations.
We Do Not Sell Your Information:
We will never sell your personal information, including your mobile opt-in information, to third parties for marketing purposes. Your information is used only for the purposes outlined in this policy.
Sharing of Information:
We may share your information with trusted third-party providers who help us deliver messaging services. However, we do not disclose or share consumer mobile opt-in information.
Opting Out:
You can opt out at any time by replying “STOP” or “UNSUBSCRIBE.”
Messaging Terms & Conditions:
When you opt in to receive SMS/MMS communications from Canyon West Dental, you agree to receive customer care, account notifications, and delivery notification–type messages. Frequency may vary. Message and data rates may apply. Text STOP to opt out, text HELP for assistance, or reach us at 707-980-5265.
Your Privacy Rights:
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at 707-980-5265.
Updates to This Policy:
This policy may be updated periodically to reflect changes in regulations or business practices. Please review it regularly.
Contact Information:
If you have any questions or concerns about this policy, please contact us at 707-980-5265.

Text-to-Pay

Terms & Conditions

By using Canyon West Dental services—including signing up for text message communications—you expressly consent to the following:

● Receiving recurring SMS messages related to appointment reminders and important updates
● Message frequency may vary based on appointment scheduling needs
● Incurring standard message and data rates as determined by your mobile carrier

Opting Out
You may opt out of receiving messages at any time by:
● Replying STOP to any text message
● Contacting us at office@canyonwestdental.com
● Calling (707) 980-5265

Reply HELP for assistance.

By opting in, you confirm that:
● You are the authorized user of the mobile number provided
● You are at least 18 years of age
● Your consent to receive text messages is not a condition of receiving dental services

If you need support, email office@canyonwestdental.com or call (707) 980-5265.

Privacy Policy:

Canyon West Dental collects personal information when you interact with our services, including when you sign up for SMS/text message communications. This information may include:

Your name, contact details, payment information, and any information you voluntarily provide.

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments
  • Send reminders and updates about your care
  • Improve our services and comply with legal requirements

Mobile Data Usage

By providing your mobile number, you consent to receive recurring appointment-related messages and updates from Canyon West Dental .

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP.

No Sharing of Mobile Information

We respect your privacy.

  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • All text message opt-in data and consent will not be shared with third parties.  
  • You have the right to access, correct, or delete your personal information at any time. We are committed to handling your data securely and transparently.

For assistance, contact us at office@canyonwestdental.com or call (707) 980-5265.

Canyon West Dental is here to make you smile.